We take our ownsecurity seriously
Due to the sensitivity of the data stored in Aikido, security on our own platform is our highest priority.
Compliance
Aikido has been examined to attest that its system and the suitability of the design of controls meets the AICPA's SOC 2 Type II requirements. A copy of the report can be requested on our trust page.
Reliability
Aikido manages all user data via Amazon Web Services (AWS). All data is automatically backed up and stored redundantly.
Thanks to our server and network infrastructure, Aikido remains accessible even when hardware problems occur. We guarantee an uptime of 99.9% to continuously keep our services up and running. All information about security measures taken by AWS can be found here.
Encryption
Encryption is used on all Aikido accounts. This encryption is used for all external and internal connections and guarantees that sensitive information can never be sent or received as readable text. Data at rest is also encrypted.
Data Security & Privacy
Data privacy is essential for Aikido. That is why all data is stored within the borders of the European Union.
The data centers of AWS are distributed all over the world, but as far as the data in Aikido (including backups) is concerned, this only applies to data centers in Ireland and Germany. AWS is fully compliant with the European Data Security Regulations (GDPR). Read here more about which data Aikido stores.
Frequent Asked Q's
Aikido is available on any device, worldwide, with the exception of older browsers such as Internet Explorer 11 & earlier versions.
Health checks & simple pings of the components are used to check if the functions are operational.
At Aikido, we consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present.
If you discover a security vulnerability, we would like to know about it so we can take steps to address it as quickly as possible.